Confido Legal

Confido Legal — Thirty pages, one system, every before beside its after

A full website redesign for a legal payments platform — thirty page templates rebuilt on one token and component system, every one with its legacy page beside it.

Role
Lead UX/UI Design · Design System
Team
Confido Legal marketing and product team
Years
2026
Industry
Legal tech · Payments
Headline result
30+

Page templates redesigned for desktop and mobile, each built beside its legacy counterpart on one component system.

A full website redesign for a legal payments platform — thirty page templates rebuilt on one token and component system, every one with its legacy page beside it.
Primary surface
Fig. 01

[ The problem ]

Confido Legal sells embedded payments to law firms and to the legal-tech platforms those firms run on — two audiences with different questions. The old site answered neither well: a generic template with a single pitch, a pricing page of two pills, an integrations page that was a fifty-logo scroll, and no path at all for developers. For a company handling over a billion dollars in legal payments, the site was the least credible thing about it.

[ Goals ]

Two audiences, one site — law firms and legal-tech developers each get a clear path from the first screen. Credibility — volume, integrations and customers shown as evidence, not claims. Every page, not just the homepage — thirty templates rebuilt on one system so nothing on the site is left behind. A system the team can extend — tokens and components so new pages match without a designer.

    Approach

    Every legacy page was captured live and placed in the file beside its redesign, so each template was argued against the page it replaced rather than against a blank canvas. The audit set the structure: two audiences, so the homepage opens with a choice — law firms one way, developers and partners the other — and every product page inherits that split. The system came first. A token layer of 147 variables across typography, colour and layout, then fifteen component sets — navbar, buttons, stat cards, segment cards, workflow cards, trust bar, partner grid, article cards, footer — and every one of the thirty templates built from them, desktop and mobile in the same frame. The pages were reviewed with Confido's marketing lead in rounds. The demo scheduler is the clearest example: their feedback kept the step-by-step flow and its two paths by firm size, asked for a slimmer chrome so prospects finish the steps, and the page was rebuilt to that brief rather than to the first concept.

    The legacy site as inherited — homepage, pricing and integrations — captured live and used as the audit baseline for every redesigned template.
    The legacy site as inherited — homepage, pricing and integrations — captured live and used as the audit baseline for every redesigned template.

    [ Scope and constraints ]

    What I owned
    Audit of the legacy site, every page captured live Information architecture and the two-path homepage structure Token system — typography, colour and layout variables Component library, fifteen sets Thirty page templates at desktop and mobile, including legal and knowledge-base templates Stakeholder review rounds with Confido's marketing lead
    Constraints
    Existing information architecture and URL structure retained for SEO A brand refresh already in progress — the site had to land on the new identity, not invent one Legal templates (payment services agreement, privacy policy, payer terms) redesigned without changing their text A demo scheduler with existing routing logic by firm size and integration status
    How it was tested
    Review rounds with Confido's marketing lead, page by page against the legacy version Client-provided reference designs and inspiration set at kickoff Demo scheduler rebuilt to stakeholder feedback on flow, focus and firm-size routing Shipped — the live site carries the redesigned structure

    [ The work ]

    The surfaces.

    BeforeAfter
    Homepage, legacy site and redesign — same 1440px viewport, same crop.
    1

    Pricing

    Turn two pills and a paragraph into a page that answers the question a law firm is actually asking: what will this cost us per transaction, and what is included.
    Objective

    Turn two pills and a paragraph into a page that answers the question a law firm is actually asking: what will this cost us per transaction, and what is included.

    Process

    Accept-payments and send-payments rates separated into their own blocks, ACH and card side by side, with every included feature listed once. Left is the legacy page, right the redesign.

    Outcome

    Accept and send pricing sit on one page with the surcharge and onboarding notes beside the numbers, not in a footnote.

    confido-website-redesign
    2

    Integrations and partners

    Replace a fifty-logo scroll with a directory a firm can search by the software it already runs.
    Objective

    Replace a fifty-logo scroll with a directory a firm can search by the software it already runs.

    Process

    Partners grouped by category with a filter row, a consistent card per integration, and a partner-page template for the ones that need depth. Left is the legacy page, right the redesign.

    Outcome

    Each partner gets a template page with how the integration works, so the directory doubles as the developer story for prospects.

    confido-website-redesign
    3

    Knowledge base

    Bring support content onto the same system as the marketing site so a customer never feels they have left the product.
    Objective

    Bring support content onto the same system as the marketing site so a customer never feels they have left the product.

    Process

    Category grid, article template and a search-first landing built from the same cards and type scale as the rest of the site. Left is the legacy help centre, right the redesign.

    Outcome

    Categories, article and search templates share the site's components; support stopped looking like a different vendor.

    confido-website-redesign
    4

    Schedule a demo

    Keep a prospect focused through a multi-step scheduler that routes by firm size and current integration.
    Objective

    Keep a prospect focused through a multi-step scheduler that routes by firm size and current integration.

    Process

    Stakeholder feedback asked to keep the step-by-step flow, remove distractions and show progress. The redesign holds details and calendar side by side, with the demo type chosen up front.

    Outcome

    Rebuilt to the client's brief: the existing step logic stayed, the chrome slimmed, and the booking calendar sits in the same view as the details.

    confido-website-redesign
    5

    Two audiences from the first screen

    Give law firms and legal-tech developers each a clear path without splitting the site in two.
    Objective

    Give law firms and legal-tech developers each a clear path without splitting the site in two.

    Process

    A 'choose your path' pair directly under the hero — law firms light, developers and partners dark — followed by the four reasons that apply to both.

    Outcome

    The two-path block became the pattern every product page inherits, and the shipped homepage opens on it.

    confido-website-redesign
    6

    Mobile

    Carry every template to a single column without losing the proof points or the two paths.
    Objective

    Carry every template to a single column without losing the proof points or the two paths.

    Process

    Stats stack into a card, the two paths stack in order, and the reasons and workflow cards keep their icon-led structure at one column.

    Outcome

    Thirty templates at 375px, designed in the same frame as desktop rather than adapted afterwards.

    confido-website-redesign
    7

    A page for the developers

    Give the second audience — legal-tech platforms embedding payments — a page that speaks their language instead of a marketing pitch with the word API in it.
    Objective

    Give the second audience — legal-tech platforms embedding payments — a page that speaks their language instead of a marketing pitch with the word API in it.

    Process

    Hero, then the design-build-own roadmap, then evidence: platform testimonials, an accelerate-growth block with what the integration handles, a GraphQL sample in a dark terminal card, and 'benefit as we build' — the API keeps growing without the partner's work.

    Outcome

    Developers get a page with a roadmap, a code sample and proof from platforms already on the API; the legacy page had a hero, a video and a testimonial.

    confido-website-redesign

    [ The system underneath ]

    A token layer of 147 variables in three collections — typography, colour and layout — drives fifteen component sets: navbar, buttons, icons, stat cards, segment cards, workflow cards, trust bar, partners grid, badges, article cards and footer. Every one of the thirty templates is assembled from these, so a new practice-area page or partner page lands on the system without a designer.
    A token layer of 147 variables in three collections — typography, colour and layout — drives fifteen component sets: navbar, buttons, icons, stat cards, segment cards, workflow cards, trust bar, partners grid, badges, article cards and footer. Every one of the thirty templates is assembled from these, so a new practice-area page or partner page lands on the system without a designer.

    [ Results ]

    30+ | Page templates, desktop and mobile 147 | Design tokens across typography, colour and layout 15 | Component sets, 114 components 2 | Audiences, one site — law firms and developers

    The redesign is live. The homepage now opens on the two-path structure, product pages carry real proof — API calls, volume processed, firms served — and the integrations page became a partner directory instead of a scroll. The part that lasts is the system. Confido's team can add a practice-area page, a knowledge-base article or a partner page from the same tokens and components, and it will look like it belongs.

    What I carry forward

    Keeping every legacy page in the file next to its replacement was the most useful decision in the project. It kept the redesign honest, and it made every review a comparison instead of a taste debate.

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