Nest Tracker

Nest Tracker — A living record of the home

A SaaS dashboard that turns scattered manuals, warranties and maintenance into an organized record of every home an owner or technician manages.

Role
Lead Product Design
Team
Nest Tracker founding team
Years
2025
Industry
SaaS · Smart home
Links
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Prototype
Walkthrough
Headline result
9

Surfaces designed across the platform — dashboard, rooms, assets, manuals, reminders, user management and AI logs.

A SaaS dashboard that turns scattered manuals, warranties and maintenance into an organized record of every home an owner or technician manages.
Primary surface
Fig. 01

[ The problem ]

Home maintenance lives in junk drawers: manuals nobody saved, warranties nobody can find, reminders that exist only as guilt. For property managers and technicians the problem multiplies across buildings. Nest Tracker needed to make a traditionally cluttered category feel calm — for a homeowner with one house and an admin overseeing many.

[ Goals ]

One glance — the health of every property from a single dashboard. Natural drill-down — home to room to asset in single clicks. Fast setup — structure a whole home in minutes, not hours. Trustworthy automation — AI decisions logged and visible, never silent.

    Approach

    The architecture follows how people think about their homes: property, room, asset. The dashboard surfaces what matters across every property; the house view gives a room-by-room snapshot; the asset page holds everything about one appliance — documents, history, warranty, reminders. Setup got special attention, because value starts after inventory exists: guided Add Room and Add Asset drawers reduce a dozen decisions to a few structured steps. A built-in manual finder kills the worst chore in the category. A flexible reminder system keeps maintenance moving. User management unifies homeowners, technicians and admins under one model — and AI Logs make every automated decision transparent.

    [ Scope and constraints ]

    What I owned
    Constraints
    How it was tested

    [ The work ]

    The surfaces.

    BeforeAfter
    1

    House detail

    Give each property an operational hub.
    Objective

    Give each property an operational hub.

    Process

    A room-by-room snapshot of assets and maintenance reminders as the landing view after the dashboard.

    Outcome

    Broad awareness before precise action.

    nest-tracker
    2

    Room view

    Narrow attention without losing the thread.
    Objective

    Narrow attention without losing the thread.

    Process

    Designed the natural progression from whole-home overview to focused room management in a single click.

    Outcome

    Drill-down that matches how people think about their homes.

    nest-tracker
    3

    Asset detail

    Hold everything about one appliance in one place.
    Objective

    Hold everything about one appliance in one place.

    Process

    A central hub for documents, service history, warranty status and reminders per asset — refrigerator to HVAC.

    Outcome

    The junk drawer, retired.

    nest-tracker
    4

    Add asset

    Make inventorying dozens of items painless.
    Objective

    Make inventorying dozens of items painless.

    Process

    A guided drawer that captures essential information in structured steps, built for bulk onboarding.

    Outcome

    Fast, reliable, error-free setup.

    nest-tracker
    5

    Manual finder

    Eliminate the category's worst chore.
    Objective

    Eliminate the category's worst chore.

    Process

    Built-in lookup that finds appliance documentation without hunting for model numbers.

    Outcome

    Manuals on demand instead of a search project.

    nest-tracker
    6

    Reminders

    Turn stored information into timely action.
    Objective

    Turn stored information into timely action.

    Process

    A flexible drawer for scheduling, adjusting and understanding maintenance tasks — yearly inspections to filter swaps.

    Outcome

    Maintenance stays ahead of failure.

    nest-tracker
    7

    User management

    Unify very different users under one system.
    Objective

    Unify very different users under one system.

    Process

    Screens designed for homeowners, technicians and admins with role-appropriate scope.

    Outcome

    One model, three audiences, no confusion.

    nest-tracker
    8

    AI logs

    Make automated decisions trustworthy.
    Objective

    Make automated decisions trustworthy.

    Process

    A transparent log of what the AI did and why, visible to the people it affects.

    Outcome

    Automation that earns the right to stay on.

    nest-tracker

    [ The system underneath ]

    [ Results ]

    9 | Surfaces, dashboard to AI logs 3 | Roles unified — owner, technician, admin 1 | Living record per home, rooms to receipts

    Scattered notes and misplaced manuals become a well-organized living record: every room, asset and task with a clear place and purpose, from single-home owners to multi-property operations. The AI Logs matter beyond the feature list — automation people can audit is automation people keep switched on.

    What I carry forward

    In cluttered categories, the product is the org chart. Get property → room → asset right and every feature after it lands in an obvious place.

    ← All work

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